Personal Training Policies

• All personal training appointments are scheduled directly between the personal trainer and the client.
• All cancelations must be made 24 hours in advance by phone or email directly to the personal trainer.
• If a client does not cancel or reschedule an appointment at least 24 hours in advance, the Madison Area YMCA reserves the right to charge a cancelation fee equivalent to a full personal training fee, normally charged for that training session.
• If a client fails to appear for a scheduled appointment, the Madison Area YMCA reserves the right to charge a no-show fee equivalent to the personal training fee, normally charged for the training session.