CARD PROCESSING FEE ADJUSTMENT
As part of our ongoing commitment to providing high-quality services and programs at the Madison Area YMCA, we want to update you on a change to our payment processing policy: a 2.75% processing fee is now added to all electronic transactions including credit and debit card payments. This adjustment will help us manage rising operational costs, including those associated with card processing fees, while ensuring we can continue delivering the valuable programs, services, and facilities you rely on, without compromising the quality of our staff.

An option to avoid this fee is to pay in person with check or cash, or by calling the Welcome Center to pay by electronic check. We will cover the processing fees that apply to these payment methods.

To avoid a processing fee, you may choose from the following payment options:

1. Pay in Person with Check or Cash.
   
2. Electronic Check (ACH) Payments: For recurring online payments, the first payment will include a processing fee, but subsequent charges will not.
   
   • To avoid this initial processing fee, you can visit us in person or call to pay by check and set up your recurring payments. In this case, no processing fees will apply, as we will cover the cost. ( If you are changing your payment method online and there is nothing due at the time there is no fee charged.)
     
   • Please note that all other electronic payment methods will incur a processing fee.

If you have any questions or need assistance with updating your payment information, please reach out to our Member Services team. We greatly appreciate your understanding and continued support as we strive to provide a valuable and enriching experience for all members.

WHY THESE CHANGES MATTER
To continue providing the excellent programs and services you’ve come to expect, it’s critical that we remain competitive in attracting and retaining our exceptional staff, who are central to delivering the value you experience at the Y. The dedicated team members who work at our Family Center, F.M. Kirby Children’s Center, and across all programs are the heart of our YMCA. They are the ones who care for your children, lead engaging fitness classes, mentor our youth, and ensure that all members receive the best possible experience. To keep these skilled, caring professionals, we must offer competitive wages, ongoing training, and benefits that reflect the importance of their contributions. This investment in our staff allows us to provide the highest level of service and support to our members—whether it’s creating a safe, nurturing environment for your children, offering wellness programs to enhance your health, or making sure our facilities are always top-notch. While we have made these enhancements, it is important that we balance improvements with financial sustainability.

THANK YOU FOR YOUR SUPPORT
Your membership and program participation helps us create positive change in our community and allows us to continue building programs that benefit youth, families, and individuals in our community. Thank you for being part of our Y family and for your role in strengthening our shared commitment to community wellbeing and for being part of a nationwide movement to strengthen the foundations of our community

QUESTIONS?
Please contact our Member Services Team. We would be happy to help!